Geek Squad Mri 5110 Soldierx

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Welcome to The Radicati Group Site The Radicati Group provides quantitative and qualitative research on email, security, instant messaging, social networking, information archiving, regulatory compliance, wireless technologies, web technologies, unified communications, and more. This is the Best Buy geek squad repair disc - Code Name MRI - for internal use only, confidential, and a trade secret. The disc has tools to help fix computers - it has AntiVirus, AntiSpyware, Disk Cleaner, Process List, Winsock Fix, etc, all a graphical user interface.

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I'd run into this dilemma too when I worked for them. You have some idiots who just want to charge customers for dumb stuff, but I suppose at the end of the day our job is to make money, but I think it would be a fair compromise to refund the 100$ since the diagnostic is supposed to cover hardware tests and a virus scan and instead charge them a 30$ software install fee or something. Particularly if after plugging in the mouse no further diagnostic was covered, because that diagnostic is supposed to cover actual tests. This entire pc came out to the shop with mouse, was not resolved and sent home with the customer and then a service call was setup? Or he customer called and had problems that they couldn't solve over the phone so a tech was dispatched? These are very different situations. If it came into the shop there is no excuse for missing such an obvious problem.